features
Everything Fileflare does for
digital sellers on Shopify.
Reliable file delivery, a polished customer download experience, and the protection, analytics, and infrastructure controls a serious digital business needs — built natively for Shopify.
// key features
Fileflare vs
A few things you won’t find in Shopify’s built-in digital downloads.
PDF watermark & stamp
Stamp any download with buyer’s info. Lock printing and annotations on the delivered file. Personalize any download.
Watch, listen, read in-browser
Stream video, play audio, and read PDFs on your storefront. No third-party plugins or apps.
Bring your own S3
Use Fileflare’s generous managed storage or connect your own AWS S3 or Cloudflare R2 bucket.
Update files, notify buyers
Replace an asset with a new version and trigger an email to every previous buyer letting them know an update is ready.
delivery
Sell any digital product, attached to any Shopify product or variant.
Whether you’re shipping a single PDF or a 200-product catalog of beats, samples, presets, and ZIPs, Fileflare attaches digital assets to your existing Shopify products and delivers them automatically when an order is fulfilled.
Digital file delivery
Attach files to any Shopify product or variant. Customers receive download links the moment their order is fulfilled.
URL-based assets
Deliver links to external content — Canva, Google Drive, anywhere — alongside or instead of uploaded files.
Multiple files per product
Attach as many files as needed to a product or individual variants — perfect for bundles or per-format pricing.
File update with buyer notifications
Swap an asset for a new version. Optionally email all previous buyers to let them know a new version is ready.
Bulk file attachment
Select multiple assets and attach them to multiple products at once, or use a CSV to map files to products by SKU.
Scheduled releases
Set a future release date so pre-order customers get an email the moment a file becomes available.
Historical order import
Import past Shopify orders so existing customers get access to their downloads — even if Fileflare was installed after they bought.
download experience
A download page that feels like part of your store.
Customers reach their files on a branded page hosted on your domain — never a third-party site. Stream video, play audio, and read PDFs in-browser without forcing a download.
Branded download page
Storefront-hosted on your domain with customizable heading, description, and layout — choose a full-featured or minimal template.
In-browser video streaming
MP4 and MOV files play directly on the download page. Optionally restrict to streaming only — no download button.
In-browser audio player
Customers can listen to MP3, WAV, FLAC, and other audio formats in a built-in player — no external app required.
In-browser PDF viewing
Customers can read PDFs directly on the download page without needing to download them first.
Embed YouTube, Vimeo, Loom, Wistia
Pair instructional or promotional video alongside your downloadable files using standard video embeds.
Download consent gate
Require customers to agree to your terms of use — with a link to your policy — before download links are revealed.
Login-required downloads
Optionally require a Shopify customer account login before any download access is granted.
Configurable asset sort order
Order files on the download page by filename, file size, date attached, or date uploaded.
Checkout & account
Get downloads in front of customers — at every touchpoint.
Customers don’t want to dig through email to find their files. Fileflare surfaces downloads on the thank-you page, in the order confirmation email, and in their Shopify account history.
Thank-you page downloads
Show download links or a download button directly on Shopify’s order confirmation page — instant access, no waiting.
Customer account downloads
Add a ‘View all downloads’ button to the customer account page so buyers always have a single place to find every digital purchase.
Order confirmation email link
Insert a download link into Shopify’s own order confirmation email so customers can reach their files from the very first email.
Email customization
Delivery emails that look like they came from your brand.
Edit subject lines, sender names, and full HTML bodies. Style the download button to match your brand. Send through your own SMTP or SendGrid if you prefer.
Customizable delivery emails
Edit the sender name, subject line, and full HTML body with template variables for customer name, order number, and store name.
Three email templates
Customize the fulfillment email, file-replacement notification, and scheduled-release notification independently.
Styled download button
Customize background color, text color, padding, and border radius on the download button so it matches your brand.
Custom SMTP or SendGrid
Send delivery emails from your own domain via a custom SMTP server or your SendGrid API key.
Disable automated emails
Turn off Fileflare’s delivery emails entirely if you handle delivery through another channel.
Manual email resend
Resend the download email for any order with a single click from the admin.
Access controls & fraud protection
Protect your work without punishing real customers.
Set download limits, restrict IP addresses, expire access after a period, and auto-block fraudulent orders flagged by Shopify. When something goes wrong, customers see your copy — not a generic error.
Download limits
Restrict how many times each file can be downloaded per order — set a global limit or override on individual orders.
IP address restriction
Cap downloads to a set number of unique IPs per order to deter casual link sharing.
Order expiration
Automatically expire download access after a set number of days, or set a specific expiration date per order.
Fraud auto-blocking
Automatically block download access on orders flagged by Shopify’s fraud analysis as medium or high risk.
Manual order blocking
Block or unblock download access on any individual order with one click from the admin.
Streaming-only mode
Hide the download button so customers can only stream or view files in-browser. UI-level restriction, applied store-wide.
Customizable restriction messages
Write your own copy for every error state — expired, limit reached, blocked, cancelled — so the customer hears your voice.
Contact-us button on restrictions
Show a ‘Contact Us’ button when a customer hits a restriction so they can reach you instead of a dead end.
PDF stamping & protection
Watermark every PDF with the buyer’s information at download.
Stamp PDFs dynamically with the buyer’s name, email, order number, IP, or address. Add a logo or image overlay. Lock printing and annotations on the resulting file. Apply a stamp template retroactively to every existing PDF in your library.
Dynamic PDF watermarking
Stamp PDFs at download time with the buyer’s name, email, order number, IP address, and billing or shipping address — in any combination.
Image stamps
Overlay a logo or image onto every page of a PDF — in addition to or instead of text watermarks.
Per-asset stamp templates
Apply different stamp templates to different files, or set a single default for every PDF in your store.
Print lock
Prevent customers from printing a stamped PDF.
Annotation lock
Prevent customers from annotating or editing a stamped PDF.
Retroactive stamping
Apply a stamp template to all existing PDFs at once — even previously-sold orders get stamped copies on their next download.
Analytics & tracking
Know what’s been downloaded, by whom, and when.
Per-download tracking shows you exactly when each file was downloaded, from which IP, which browser, and how much bandwidth was consumed. Store-wide charts cover orders, downloads, and email engagement.
Download tracking
See exactly when each file was downloaded, the IP address, browser, and bandwidth consumed.
Email tracking
Track when delivery emails are sent, opened, and clicked — via SendGrid integration.
Store-wide statistics
Line charts of downloads, digital orders, emails sent, and emails opened across any date range.
Per-asset statistics
See total download count and estimated bandwidth for each individual file in your library.
Plan usage overview
Monitor storage consumption and order volume against your plan limits, with contextual upgrade prompts.
Storage & import
Use our storage, or bring your own.
Get started in minutes with Fileflare’s managed cloud storage, or connect your own AWS S3 (or S3-compatible) bucket and serve files from your own infrastructure.
Managed cloud storage
Upload files to Fileflare’s hosted storage with plan-based quotas — no S3 setup required.
Custom S3 storage
Connect your own AWS S3, Cloudflare R2, or S3-compatible bucket. Serve files from your infra with automatic CORS configuration.
S3 bulk import
Sync files from a connected S3 bucket directly into your Fileflare asset library in one step.
CSV bulk import
Map files to products by SKU using a CSV — ideal for stores with hundreds of digital items.
Developer tools
Automate, integrate, and export.
A REST API for managing assets, products, and orders programmatically — plus a one-click Google Sheets export of your full asset and attachment data.
REST API
Manage assets, products, and orders programmatically. Upload files, attach them to products, and trigger delivery emails — with API key authentication.
Google Sheets export
Export your full product, asset, and attachment data to a Google Spreadsheet with one click.
Localization & admin
Built for stores around the world.
33 supported languages, configurable date and time formats, native Shopify billing, GDPR-compliant data handling, and in-app support — without leaving your Shopify admin.
33 languages
App interface translated into 33 languages including English, German, French, Spanish, Japanese, Chinese, Arabic, and Hindi.
Date and time format preferences
Choose how dates and times are displayed throughout the app to match your locale.
Onboarding checklist
A four-step guided setup walks you through creating products, uploading files, attaching them, and customizing settings.
In-app support
Submit support tickets directly from inside the app — no need to leave your Shopify admin.
GDPR compliance
Full support for Shopify’s mandatory customer data request, customer redact, and shop erasure webhooks.
Native Shopify billing
Free and paid plans billed monthly or annually through Shopify’s native subscription system.
features
Try it out —
free for 14 days.
No credit card required. Install from the Shopify App Store and start delivering your first digital product in minutes.