What’s new

• Attach files at the product level — once. Upload a file at the product level and every variant includes it automatically, alongside any files attached directly to a variant. Both sets are delivered together, deduplicated, so each customer gets the full set without repeats. New variants added later inherit the product-level files automatically — no extra setup. A new card on the product page and a refreshed variants table show what each variant will deliver.

Improvements

• Refunded line items revoke their downloads automatically. When you refund or remove a line item in Shopify, Fileflare now picks that up via the orders/updated webhook and removes the corresponding download access. No manual cleanup needed.
• Cleaner errors from the public API. The V1 attach and detach endpoints now return a 422 validation error when array items aren’t scalar IDs, instead of a 500. Well-formed requests are unchanged.

What’s new

• Optional download access for pending payments. A new toggle in Settings → Download Control → Global limitations lets you deliver downloads to customers while their payment is still pending — useful for stores using bank transfers, delayed capture, or net-terms invoicing. Off by default, so existing behavior is unchanged unless you turn it on.

Improvements

• More helpful messages when an upload fails. When an asset upload runs into a problem (file type, size, or storage configuration), you now see a clear error explaining what happened instead of a generic failure.

Improvements

• The “Disable file downloads” setting now extends to audio and PDF assets, giving you complete control over which file types your customers can save versus only preview.
• Email event tracking is more reliable. SendGrid webhook processing handles high-volume bursts smoothly so opens, clicks, and bounces land consistently in your reporting.
• App-wide performance and reliability improvements from a major framework upgrade behind the scenes.

New capabilities

• Set per-asset download limits. Override the default download count on individual assets inside an order — useful when a customer needs another download for a specific file, or when an asset should have its own cap independent of the order or plan limit.

Improvements

• PDF stamp templates now support an opacity setting for more control over how subtle or prominent your stamps appear.
• The Products page has a new filter for products with assets attached or products without, making it easier to find products that still need digital files.
• Merchants on plans that support custom email hosts can now send bulk asset emails without the 10,000/day cap when using their own SMTP server.
• Choose “None” as your global PDF stamp template default to clear a previously-set default without picking another.

Fixes

• The {{orderProductQuantity}} PDF stamp variable now correctly reflects the downloaded product instead of all line items in the order.
• Asset replacement is now guarded until the new file’s upload completes, so you won’t end up with a broken download link if you navigate or refresh mid-upload.

• Search is back to working smoothly across Assets, Orders, Products, and the product/asset attachment modals.
• Smoother first-time install and sign in experience for new shops connecting Fileflare.
• Background processing runs faster, making sure your store data is always in-sync with Fileflare.

• Fixed PDF stamp merge tag bug — The {{orderId}} variable in PDF stamps now correctly replaces with order details.
• New orderIp merge tag — You can now use {{orderIp}} in PDF stamp templates to include the customer’s order IP address. Useful for audit trails and compliance documentation.

• Sort your assets list. The assets index page now supports column sorting, making it easier to find and organize your digital files.
• Branding settings load faster for large libraries. If you have a large number of image assets, the branding settings page uses a more performant way to load them.

• Download limits are now visible to customers. When a download limit is reached or a link has expired, customers now see a clear message on both the downloads page and in email download links.
• Replacing an asset updates the “uploaded at” date. When you replace a file, the displayed upload date now reflects the replacement — not the original upload.

• PDF streaming.

• Audio streaming.

• SMTP UI bug fixed.

• Automated customer data request.