A real PDF reader for your customers

• PDFs you offer as view-only now open in a proper reader on your storefront. Customers page through the document with zoom, and long files load quickly even on a phone. In-browser viewing is available on the Premium plan.

Fixes & improvements

• Downloads now start right in the page your customer clicked from, so they stay put while the file comes down — and if there’s something to tell them, like a download limit or an expired link, the message lands in front of them. Customers on iPhones, and anyone opening your links inside another app’s browser, will notice this one most.
• Stamped PDFs are ready for the print shop, and speak more languages. Fonts are embedded directly in the file, so your stamps pass the preflight checks print shops run — and names in Cyrillic, Greek, Vietnamese, Hebrew, and extended Latin stamp accurately.

Audit records in the click of a button

• Create an audit record in seconds for any order. Open any digital order and you can now pull a printable record of exactly what happened — every download, every email, who it went to, and when. Useful when a customer disputes a charge or you need to show a file was delivered.
• The order view now opens with the numbers you actually want. A stats strip across the top shows downloads, emails, and file counts at a glance.

Fixes & Improvements

• Product files and order-specific files now live in one “Downloads” card. Everything attached to an order — whether it came from the product or you added it yourself — is in one place, grouped and countable.
• Deliver an order as a link, straight from the Shopify order page. The Upload & attach file window now takes a URL as well as an upload, so a Drive or Dropbox link no longer means a detour into the app. Available on plans that include attaching files to orders.
• Buttons in Fileflare’s windows now work properly in the Shopify mobile app. Attaching files, setting download limits, and changing plans all work from your phone.

The new digital order page

• Everything about an order now lives on one screen. Focused cards cover the customer and the address Fileflare delivers to, the access limits in effect, the files that came with the products they bought, and the files attached to that order alone.
• A timeline of every download and every email. One chronological feed answers “what actually happened with this order?” — downloads and delivery emails together, filterable down to an individual file.
• Attach and detach files right on the order: upload something new, pick from files you’ve already added, or paste in a URL — no detour through the assets page. Custom access limits for a single order start from the limits already in effect, so switching to a custom limit keeps your numbers and simply makes them editable.
• Resend the download email straight from the order page, or from the Fileflare block on the Shopify order itself. On mobile, that action now carries a resend icon so it reads at a glance.
• Opening “View digital order” from a Shopify order now brings that order into Fileflare if it isn’t there yet, generating its download links and sending the customer their email.

Fixes & improvements

• If you deliver email through your own SMTP server, Fileflare now tells you what specifically failed, what to do about it, and when it last happened — plus an alert on your dashboard so you catch it the same day. Verification links are single-use and expire after 30 minutes.
• More reliable loading of Fileflare inside the Shopify admin, especially for stores that were seeing occasional “couldn’t verify request” errors.

New capabilities

• Attach and detach files by Shopify product ID. The public API now accepts Shopify product IDs — numeric or GID — on attach and detach requests, resolves each one to its parent product so attachments cascade to every variant, and reports attached or not_found per product in the response. The products endpoint also takes a new include_parents parameter when you want parent rows included.

Fixes & improvements

• Position offsets on PDF stamp templates adjust from the stamp’s default position, and placement is clamped so a stamp always stays on the page. If you’ve used offsets to nudge a stamp outward, it’s worth a quick look at those templates to confirm the placement you want.
• Back buttons across Assets, Products, Variants, and Orders return you to the page you came from, so you keep your place while browsing between them.
• CSV imports check your file’s structure up front and tell you exactly what needs fixing, so a formatting slip is a quick edit instead of a guessing game.

Better downloads on iPhone and iPad

• Previews don’t count toward download limits. Safari on iOS often previews a file before the customer actually saves it. Fileflare recognizes those previews, so only a real save uses a download.
• Save instructions for iOS shoppers. The download page now shows iPhone and iPad customers a short, expandable guide to saving files on their device. Edit the wording — or remove the section — under Settings » Branding » Digital Delivery page.

Fixes & improvements

• Dashboard demand stats now reflect real customer activity — your own test downloads are excluded from the counts.
• Stamped PDF downloads are delivered more reliably, including when previewing a stamp template.
• The checkout pages editor in Download Delivery settings now shows a clear message when text exceeds the length limit.

New capabilities

• Smarter delivery for partially paid orders. When an order is only partially paid, Fileflare now delivers downloads just for the items that have been paid for, so customers get exactly what they’ve purchased.

Fixes & improvements

• A smoother sign-in for customers. Shoppers who aren’t logged in are now sent straight to your store’s login page when they go to access their downloads, making it easier to reach their files.
• More accurate download access limits. Limits based on IP address now identify each visitor more precisely, so your access rules apply exactly as you intend.
• Faster, more accurate storage usage. Your storage totals now update quickly and reliably across your dashboard and asset lists.

Meet the new dashboard

• A redesigned dashboard. Your Fileflare home screen has a fresh look that puts your key download stats front and center, with a date range you can switch and at-a-glance cards for your plan and storage, recent orders, and top assets.
• A guided setup for new shops. New stores get a step-by-step onboarding flow that walks you through attaching a product and sending a test order, so you can confirm everything works before your first real sale.
• Send a test order right from the dashboard. Check your delivery setup end to end without waiting for a live purchase.
• Upload assets with drag-and-drop. A new upload experience lets you drop files straight into Fileflare.

Fixes & improvements

• Paging through the “View all downloads” page works smoothly again on the Simple download page template, so customers can browse their full download history across every page.

What’s new

• Stamp PDFs that are already encrypted or password-protected. Protected source files that previously couldn’t be stamped now go through stamping like any other file.

Fixes & improvements

• When you switch plans, Fileflare now confirms the new plan fits your current storage first, so a move that wouldn’t leave room for your files is caught up front instead of putting your account over the limit.
• CSV imports map rows to the correct product and variant, even when a parent product and its variants share a SKU.
• PDF stamping handles unusual page sizes and simultaneous downloads of the same file reliably.

What’s new

• You can now stamp line item properties — like checkout personalization and custom fields — onto your delivered PDFs, alongside the order and customer details.

Fixes & improvements

• We tightened control on assets and download links further to prevent unauthorized access.
• Detaching assets in Safari now works as expected.

What’s new

• The Plans & pricing page has a refreshed layout, with clearer plan cards, an easier billing-frequency toggle, and a smoother plan-change flow.

Fixes & improvements

• Download, order, and product links now resolve reliably, so your customers land on the right page every time.
• We’ve applied the latest security updates to Fileflare’s underlying libraries, including Symfony, to stay current with known advisories.

What’s new

• Refreshed checkout and customer-account download blocks. The checkout “your downloads” section and the customer-account all-downloads view have been rewritten with cleaner loading states, friendlier empty states, and a smoother upgrade banner.
• “Block downloads for pending payments” now covers authorized orders, too. The toggle in Settings → Download control extends to Shopify orders in both pending and authorized states, giving you broader protection on uncaptured payments.

Improvements

• Products list loads quickly on large catalogs. The products list page now opens near-instantly, even on stores with many products.