Meet the new dashboard

• A redesigned dashboard. Your Fileflare home screen has a fresh look that puts your key download stats front and center, with a date range you can switch and at-a-glance cards for your plan and storage, recent orders, and top assets.
• A guided setup for new shops. New stores get a step-by-step onboarding flow that walks you through attaching a product and sending a test order, so you can confirm everything works before your first real sale.
• Send a test order right from the dashboard. Check your delivery setup end to end without waiting for a live purchase.
• Upload assets with drag-and-drop. A new upload experience lets you drop files straight into Fileflare.

Fixes & improvements

• Paging through the “View all downloads” page works smoothly again on the Simple download page template, so customers can browse their full download history across every page.

What’s new

• Stamp PDFs that are already encrypted or password-protected. Protected source files that previously couldn’t be stamped now go through stamping like any other file.

Fixes & improvements

• When you switch plans, Fileflare now confirms the new plan fits your current storage first, so a move that wouldn’t leave room for your files is caught up front instead of putting your account over the limit.
• CSV imports map rows to the correct product and variant, even when a parent product and its variants share a SKU.
• PDF stamping handles unusual page sizes and simultaneous downloads of the same file reliably.

What’s new

• You can now stamp line item properties — like checkout personalization and custom fields — onto your delivered PDFs, alongside the order and customer details.

Fixes & improvements

• We tightened control on assets and download links further to prevent unauthorized access.
• Detaching assets in Safari now works as expected.

What’s new

• The Plans & pricing page has a refreshed layout, with clearer plan cards, an easier billing-frequency toggle, and a smoother plan-change flow.

Fixes & improvements

• Download, order, and product links now resolve reliably, so your customers land on the right page every time.
• We’ve applied the latest security updates to Fileflare’s underlying libraries, including Symfony, to stay current with known advisories.

What’s new

• Refreshed checkout and customer-account download blocks. The checkout “your downloads” section and the customer-account all-downloads view have been rewritten with cleaner loading states, friendlier empty states, and a smoother upgrade banner.
• “Block downloads for pending payments” now covers authorized orders, too. The toggle in Settings → Download control extends to Shopify orders in both pending and authorized states, giving you broader protection on uncaptured payments.

Improvements

• Products list loads quickly on large catalogs. The products list page now opens near-instantly, even on stores with many products.

What’s new

• Attach files at the product level — once. Upload a file at the product level and every variant includes it automatically, alongside any files attached directly to a variant. Both sets are delivered together, deduplicated, so each customer gets the full set without repeats. New variants added later inherit the product-level files automatically — no extra setup. A new card on the product page and a refreshed variants table show what each variant will deliver.

Improvements

• Refunded line items revoke their downloads automatically. When you refund or remove a line item in Shopify, Fileflare now picks that up via the orders/updated webhook and removes the corresponding download access. No manual cleanup needed.
• Cleaner errors from the public API. The V1 attach and detach endpoints now return a 422 validation error when array items aren’t scalar IDs, instead of a 500. Well-formed requests are unchanged.

What’s new

• Optional download access for pending payments. A new toggle in Settings → Download Control → Global limitations lets you deliver downloads to customers while their payment is still pending — useful for stores using bank transfers, delayed capture, or net-terms invoicing. Off by default, so existing behavior is unchanged unless you turn it on.

Improvements

• More helpful messages when an upload fails. When an asset upload runs into a problem (file type, size, or storage configuration), you now see a clear error explaining what happened instead of a generic failure.

Improvements

• The “Disable file downloads” setting now extends to audio and PDF assets, giving you complete control over which file types your customers can save versus only preview.
• Email event tracking is more reliable. SendGrid webhook processing handles high-volume bursts smoothly so opens, clicks, and bounces land consistently in your reporting.
• App-wide performance and reliability improvements from a major framework upgrade behind the scenes.

New capabilities

• Set per-asset download limits. Override the default download count on individual assets inside an order — useful when a customer needs another download for a specific file, or when an asset should have its own cap independent of the order or plan limit.

Improvements

• PDF stamp templates now support an opacity setting for more control over how subtle or prominent your stamps appear.
• The Products page has a new filter for products with assets attached or products without, making it easier to find products that still need digital files.
• Merchants on plans that support custom email hosts can now send bulk asset emails without the 10,000/day cap when using their own SMTP server.
• Choose “None” as your global PDF stamp template default to clear a previously-set default without picking another.

Fixes

• The {{orderProductQuantity}} PDF stamp variable now correctly reflects the downloaded product instead of all line items in the order.
• Asset replacement is now guarded until the new file’s upload completes, so you won’t end up with a broken download link if you navigate or refresh mid-upload.

• Search is back to working smoothly across Assets, Orders, Products, and the product/asset attachment modals.
• Smoother first-time install and sign in experience for new shops connecting Fileflare.
• Background processing runs faster, making sure your store data is always in-sync with Fileflare.

• Fixed PDF stamp merge tag bug — The {{orderId}} variable in PDF stamps now correctly replaces with order details.
• New orderIp merge tag — You can now use {{orderIp}} in PDF stamp templates to include the customer’s order IP address. Useful for audit trails and compliance documentation.