Manage your Fileflare subscription — plans, pricing, storage limits, cancellation, and account-level settings.
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Getting Started
Install Fileflare, set up your first digital products, and configure the essentials to start selling.
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Email & SMTP
Set up custom email delivery with SMTP providers like Resend, Brevo, SendGrid, Postmark, and more. Customize email templates and manage delivery settings.
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Products & Files
Upload, manage, and attach digital files to your Shopify products. Covers bulk uploads, CSV imports, URL assets, file replacement, and product syncing.
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Customer Accounts
Give customers access to their downloads through Shopify customer accounts, including legacy and new account setups and third-party account app integrations.
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Orders
Manage digital orders — generate download links, reset download limits, handle fraudulent orders, and import historical orders.
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Branding
Customize the look and feel of your download experience — email templates, download page styling, PDF stamping, language and text settings, and CSS overrides.
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Delivery & Downloads
Configure how customers receive their files — download pages, checkout downloads, email delivery, download limits, release dates, and fulfillment settings.
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Troubleshooting
Diagnose and fix common issues with downloads, email delivery, file uploads, fulfillment, and customer account access.
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API
Technical reference for the Fileflare REST API — authentication, endpoints, and integration guides for developers.