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Email & SMTP

Email & SMTP

Set up custom email delivery with SMTP providers like Resend, Brevo, SendGrid, Postmark, and more. Customize email templates and manage delivery settings.

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Resend a download emailManually trigger a fresh download email from the Fileflare order page or from the Fileflare block on the Shopify order — when a customer didn't receive it, deleted it, or…
How to translate email text language dynamicallyTranslate Fileflare download emails into other languages using Shopify's order confirmation integration.
Test email for Update Asset and Release DateSend a test email for the asset update and release date templates to preview how they look before going live.
Troubleshooting Email DeliveryTroubleshoot why customers aren't receiving Fileflare's download emails — order status, email capture, deliverability, and more.
Email TrackingTrack email delivery status for each order, including whether customers opened or received their download email.
Bulk Send DownloadsBulk-send digital download emails to customers who have previously purchased a product.
Improve email deliverabilityImprove email deliverability for Fileflare's download emails with SMTP setup and best practices.
SMTP email setupSend Fileflare's download emails from your own domain via SMTP. Step-by-step setup for Postmark, Resend, Brevo, MailerSend, Mailtrap, SendGrid, and others.
Edit Email TemplatesCustomize Fileflare's three transactional emails — fulfilment, file replacement, and pre-order release — with your logo, subject line, and copy.
Disable Download EmailsDisable Fileflare's automated download delivery emails when you're handling delivery via customer accounts, the thank-you page, or your own tooling.