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Email & SMTP

Email & SMTP

Set up custom email delivery with SMTP providers like Resend, Brevo, SendGrid, Postmark, and more. Customize email templates and manage delivery settings.

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Resend a download emailManually trigger a fresh download email from any order page in Fileflare — when a customer didn't receive it, deleted it, or you fixed a typo.
How to translate email text language dynamicallyTranslate Fileflare download emails into other languages using Shopify's order confirmation integration.
Test email for Update Asset and Release DateSend a test email for the asset update and release date templates to preview how they look before going live.
Troubleshooting Email DeliveryTroubleshoot why customers aren't receiving Fileflare's download emails — order status, email capture, deliverability, and more.
Email TrackingTrack email delivery status for each order, including whether customers opened or received their download email.
Bulk Send DownloadsBulk-send digital download emails to customers who have previously purchased a product.
Improve email deliverabilityImprove email deliverability for Fileflare's download emails with SMTP setup and best practices.
SMTP email setupSend Fileflare's download emails from your own domain via SMTP. Step-by-step setup for Postmark, Resend, Brevo, MailerSend, Mailtrap, SendGrid, and others.
Edit Email TemplatesCustomize Fileflare's three transactional emails — fulfilment, file replacement, and pre-order release — with your logo, subject line, and copy.
Disable Download EmailsDisable Fileflare's automated download delivery emails when you're handling delivery via customer accounts, the thank-you page, or your own tooling.