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Download experience

Download experience

Configure how customers receive their files — download pages, checkout downloads, email delivery, download limits, release dates, and fulfillment settings.

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Streaming (video, audio, and PDF in-browser)Let customers play your video and audio files — and view PDFs — directly in their browser without downloading first.
Change sorting order for download linksChange the sorting order of download links on the delivery page by name, date, or file size.
Embed videos on the download pageEmbed YouTube, Vimeo, Loom, or Wistia videos in your download page's order description — show course content or walkthroughs alongside customer downloads.
Partial payments and download fulfillmentHow Fileflare handles partially paid orders — it delivers only the line items that were paid for and releases the rest automatically once the balance is paid.
Enable or disable download button & pageEnable or disable the download button and delivery page that customers use to access their digital files.
Add digital content URL to storefrontAdd the Fileflare download page URL directly to your Shopify storefront or product pages.
Troubleshoot Download IssuesTroubleshoot download issues your customers experience — limit errors, expired links, missing files on iPhone, and more. Customer-friendly reference.
Examples of download deliveryA reference guide for how customers can receive digital downloads and what these delivery surfaces look like.
Customize Download BoxCustomize the title and supporting text on the download box that appears on Shopify's thank-you page, order status page, and customer account.
How to Change LanguageChange the language of all customer-facing text in Fileflare, including buttons, emails, and download pages.
Customize the Download page stylingCustomize the styling and layout of Fileflare's digital delivery download page to match your store's branding.
Custom CSSOverride Fileflare's CSS variables from your theme stylesheet to fine-tune the download page and customer-account download box.