Fileflare is flexible, full-featured, and provides amazing customer service.
We’re not the ones saying it, merchants using our app are.

  • Southern Porch Books

    I don’t leave reviews very often, but Fileflare has earned this one.

    I sell ebooks, books, printables, and digital products, and finding a digital delivery app that actually works without making me pull my hair out has been a challenge. After testing everything from checkout to file delivery, Fileflare has been rock solid.

    The setup was straightforward, the files delivered correctly, and when I had questions, support was quick to respond and genuinely helpful. ( You rock Ian!) I never felt like I was being pushed aside or sent on a wild goose chase.

    What I appreciate most is the peace of mind. When a customer purchases one of my products, I know they’re going to receive it without me worrying about broken links, missing files, or complicated setups.

    If you’re a Shopify store owner selling digital products, ebooks, printables, templates, or downloads, I highly recommend giving Fileflare a try.

  • Fractal Audio Systems

    We’ve been extremely happy with Fileflare. After dealing with the limitations and quirks of Shopify Digital Downloads, switching to Fileflare has been a huge improvement for both our team and our customers.

    The setup is straightforward, file management is reliable, and—most importantly—the customer experience is dramatically better. Files are easy to manage, updates are smooth, and we’ve seen far fewer support issues.

    It feels like Fileflare was designed by people who actually understand software and digital product delivery workflows, not just generic digital goods to check off arbitrary bullet points.

    Support has been responsive and helpful when we needed them. Their onboarding support was also stellar. They even followed up with us on feature requests.

    Highly recommended. 5 stars. Would give six if I could.

  • We’ve just transitioned our entire product line from Sendowl to Fileflare – I was expecting the normal days of head scratching and issues a change like this would create and instead it was an incredibly smooth process… If you are reading this, you are obviously considering it – please don’t hesitate.

    F9 Audio
  • Fileflare is amazing. After unresolved issues with a very popular app we used before, we tested several similar ones, and this was the only one that truly met all our requirements. It’s practical, well-structured, and efficient. No complaints, just praise!

    Club ArqExpress
  • I used to use SendOwl… Then they raised my monthly subscription by 15x with no warning. [Fileflare is] honestly a way better user experience than Sendowl and it’s way less expensive. […] And the download pages integrate into my website better and look better than the Sendowl download pages.

    Big Z Sounds
  • I’ve been using Fileflare for a number of years to upload and send out my digital products. The team are great at communication each time I need help and overall the platform works great. […] Each time I have a new idea on how to improve the experience the team always listens to my feedback. I highly recommend this app.

    Limelight Multimedia
  • Excellent app with truly outstanding support… They’ve been extremely responsive and helpful twice now: Added the ability to embed videos directly in the delivery page editor. Performed a bulk edit on all our imported historical orders to restrict access. Highly recommend FileFlare, especially if you value a team that listens and acts.

    HomeIdealist
  • I’ve been searching for an app that does what Fileflare does for years (selling digital with physical products, pre orders etc) and have tried many different apps, all with varying degrees of problems. Fileflare seems like it’s in a field of it’s own.

    Void Vinyl EU
  • We have been on a lookout for a new app as SendOwl increased our pricing massively. William has been AMAZING! This is likely your best choice for downloadable products in Shopify. We have just set our Annual plan with Fileflare and look forward to using it for years to come.

    Music Radio Creative
  • I love the ease of uploading and connecting the uploads to the products in my Shopify store. […] I would recommend this App to anyone wanting to add large PDF files or any-sized file to their store, so easy!

    Tanya Creative Junkie
  • Fantastic app – the guys who run it have excellent communication too helping out with anything I need. Works like a charm and I have particularly large downloads which some app run into troubles with.

    Steven McFarlane Design
  • I run a pretty busy digital download website and recently switched from Shopify’s Digital Downloads app to Fileflare. Not only was it easy and intuitive, it’s up and running as seamlessly as I could have hoped. I’ll also mention the amazing response time from tech support. Couldn’t be happier so far.

    Blambot Comic Fonts & Lettering
  • Excellent support and a very useful app.

    Fileflare has worked very well with my Shopify store, and the support has been outstanding. Ian has taken the time to understand my particular setup and what I’m trying to accomplish with both retail ebooks and institutional resources. He has answered my questions clearly, followed up with helpful information, and never pressured me to change settings before I was ready. Having knowledgeable support while building a more complicated digital-delivery workflow has been extremely valuable. Highly recommended.

    The Growing World of Rena Brooks
  • Great product, and tech support is stellar. I was able to get in touch with an actual human and get the answers I needed – very quickly – to complete setup. Then, when I needed an option added to the PDF Stamp feature (the primary use in my case for this app), the team responded and the feature had been added within about a week.

    Little Robin Designs
  • I have been using FileFlare for a while now for my shop for distributing digital files. Whenever I have had questions they have always been helpful in getting things resolved. Honestly, they probably have been the best app I have used for my business.

    White Light Media LLC
  • Fileflare has been the perfect and most essential app for my digital store. It’s super easy to use, and offers all the functionality one would need from a digital downloads app. The customer support teams is also refreshingly easy to communicate with. Would highly recommend!

    VFX Asset store
  • Went through my extensive order history and pulled in all my pre-existing digital orders, which was something my older Download app couldn’t do… saved me a ton of time. Uptime is great, but support response when something does go wrong is even better.

    HueForge
  • I use this app to sell sets of Treasure Hunt Clues as PDFs. I like that I can replace a PDF and there is the option to notify previous customers. […] Good app. Good customer service.

    Open Chests

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