Download consent gate

Make customers tick an “I agree” checkbox on the download page before download links activate — useful for licensed content, age gates, or jurisdiction-required consent.

Beka Rice Avatar

Written by

Last updated


The download consent gate makes customers tick an “I agree to your terms” checkbox before download links unlock on the customer-facing download page. Useful for stores selling licensed content, NSFW material, or anything where you want a documented agreement to terms before delivery.

Available on the Basic plan and higher. The gate appears on Fileflare’s download page (the storefront-hosted page customers land on after clicking a download link). It does not appear on the thank-you page or in customer accounts — those don’t have a consent surface.

When you’d use this

  • You sell licensed content (stock media, fonts, courseware) and want explicit acceptance of license terms.
  • You sell mature or restricted content and want an age-acknowledgement step.
  • Your jurisdiction requires explicit consent for delivery of certain content types.
  • You want a documented click-through before files are delivered.
  1. In Fileflare, go to SettingsDownload page.
  2. Toggle Require consent before download on.
  3. Set the checkbox label (e.g. “I agree to the license terms”).
  4. Optionally add a link to your terms-of-use page — this becomes a clickable link inside the checkbox label.
  5. Save.

Customer experience

When the customer arrives at the download page, the download links are dimmed and unclickable until they tick the consent checkbox. Once ticked, the links activate and they can download as normal. The choice persists for the rest of their session — if they leave and come back later, they’ll see the gate again.

Common issues

  • Customers say the download button doesn’t work — they likely haven’t ticked the consent box. The gate is visually obvious but easy to miss on small screens. Consider tightening your label copy (“Tick the box below to enable downloads”).
  • Want different consent text per product — not currently supported. The gate is global. Workaround: use a generic label that covers the strictest case.
  • Customer ticked the box but the link still says expired/blocked — the consent gate is independent of download limits. If a separate restriction has triggered, the gate doesn’t override it.

Keep learning