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Froonze Integration

Set up the Froonze Customer Accounts Concierge integration to display digital downloads in customer accounts.

Beka Rice Avatar

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Beka Rice

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Froonze Customer Accounts Concierge is a popular Shopify app for customizing customer account pages. Fileflare integrates with Froonze directly — digital downloads show up in customers’ accounts without any theme code edits.

Requires the Fileflare Premium plan (for customer-account downloads) and the Froonze Customer Accounts Concierge app. The order-page integration may require Froonze’s paid tier (extra ~$2/month for partner integrations).

When you’d use this

  • You use Froonze for customer accounts and want digital downloads inline with your other account features.
  • You want a “View all downloads” link in Froonze’s main account view.
  • You want the per-order download box on each order page in Froonze.

Setup

1. Enable customer account downloads in Fileflare

  1. In Fileflare, go to Settings → Checkout settings.
  2. Enable Display download links on the customer accounts order page.
  3. Save.

Adds a link customers can click to see every download across all their orders.

  1. In Froonze, add a new menu icon or button.
  2. Set the URL to /apps/digital-downloads.
  3. Save.

Customers clicking it land on Fileflare’s “View all downloads” page (login required).

Option B: order-page downloads

  1. In Froonze, go to Settings → Account page → Integrations.
  2. Scroll to Fileflare DDA Digital Downloads.
  3. Toggle it on. If it’s greyed out, you may need Froonze’s paid tier (~$2/month) to enable partner integrations.
  4. Save.

Now each order page in Froonze shows Fileflare’s download box for that order’s digital assets, styled to match your account page theme.

Test it

Place a test order, log into the test customer’s account, and verify downloads appear where configured.

Common issues

  • Fileflare integration is greyed out in Froonze — Froonze gates this behind their paid tier in some configurations. Upgrade Froonze to enable.
  • Order page is empty — confirm the order is Paid and the product has assets attached. Both apps need Premium-tier Fileflare too.
  • “View all downloads” link redirects to a sign-in — expected. The link requires the customer to be logged in to their Shopify account.

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